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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Attiya Khan

August 12, 2025

5  out of  5
rating by Attiya Khan
"Alicia Clements is an excellent agent highly recommend! Very patient and understanding and kindness goes a long way!"
We responded:
"Attiya, we're thrilled to hear Alicia delivered on our goal of excellent customer service. We appreciate you, your business and this review!"
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Ryan Carey

August 11, 2025

5  out of  5
rating by Ryan Carey
"Best Insurance Agency in the 518!!"
We responded:
"Thank you for this review and for the kinds words! We appreciate you and your support!"
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Christopher Clements

August 8, 2025

5  out of  5
rating by Christopher Clements
"We have been with State Farm for years and when I changed Agents to update my insurance we worked with Alicia. I couldn't be more satisfied with her level of care for me as a customer also, her attention to detail. She saved me money with the multiple line discount and got me set up for life insurance. Thank you! I will absolutely be recommending her to my friends and family!"
We responded:
"Thank you for taking the time to leave this review, Chris! Your recommendation means a lot!"
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Tymeka Howard

August 8, 2025

5  out of  5
rating by Tymeka Howard
"My experience with working with Kyle at State Farm is that they listen to what your needs are and they give you the best rates that they can they always there when you need them. They have excellent customer service and the staff that is along with him is great if anyone is looking for car insurance ,life insurance, and homeowners insurance This is the place where you want to get your policies in place. I have my whole family with this company and we just love it. I thank them for all that they do they will not stir you wrong."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you and your family have had such a positive experience with Kyle and our team. Your trust means a lot to us, and we’re always here to help with your insurance needs. We appreciate you and your business -thanks again for your recommendation!"
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Deb Newell

August 7, 2025

5  out of  5
rating by Deb Newell
"Kyle is very professional while being down to earth. He gave multiple options to help me decide which policy to choose. Highly recommend!"
We responded:
"Thank you for your recommendation! We're glad we could provide helpful options and professional service. If you need anything else, we're here to help!"
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Matthew Lerner

August 7, 2025

5  out of  5
rating by Matthew Lerner
"Great experience with Kyle, dealt with all my questions. Very responsive and knowledgeable!"
We responded:
"Thank you for sharing your experience! We're happy to hear we provided knowledgeable and responsive service!"
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Janet Rice

August 6, 2025

5  out of  5
rating by Janet Rice
"State Farm has insured our vehicles and home for over 20 years. Kyle Magne is so helpful and responsive. He will text or email and is always available to chat by phone. The State Farm app is also very user friendly to manage policies and payments. Five Stars for Kyle & Team!"
We responded:
"Thank you for your loyalty and wonderful feedback and taking the time to leave us a review! We appreciate your support and look forward to serving you for years to come!"
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Chris M

July 25, 2025

5  out of  5
rating by Chris M
"Alicia and Kyle take good care of their customers! Friendly, patient, and knowledgeable."
We responded:
"Thanks so much for these kinds words and for sharing your experience, Chris!"
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steve pennisi

July 25, 2025

5  out of  5
rating by steve pennisi
"I called and spoke to Alicia. She was exceptional in every way as a representative for Kyle’s office."
We responded:
"Steve, thanks for this feedback and taking the time to leave a review! I'm glad to hear Alicia achieved our goal of delivering exceptional customer service to every customer. We appreciate you and your business!"
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Ryan Cook

July 23, 2025

5  out of  5
rating by Ryan Cook
"I had a great experience working with Kyle! He made the process of getting home insurance quick and easy, walking me through every step and answering all my questions along the way. He’s also been super helpful as I work on switching over my auto insurance—very responsive, knowledgeable, and genuinely looking out for what’s best for me. It’s rare to find someone this professional and personable. Highly recommend Kyle if you’re looking for a great State Farm agent!"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear you had such a positive experience. Our goal is always to make the insurance process as smooth and straightforward as possible. We truly appreciate your trust in us for both your home and car insurance needs. Thanks again for choosing us!"
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Barry Karhan

July 19, 2025

5  out of  5
rating by Barry Karhan
"Hi Kyle, Just a note to express my sincere THANKS for Alicia's excellent assistance in transitioning from the Drive Safe and Save app to the new State Farm apt. Barry"
We responded:
"Thank you so much for your feedback! We’re delighted to hear that Alicia was able to make your transition to the new State Farm app smooth and easy. We appreciate your trust and are always here to help!"
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Jamie Shaffie

July 18, 2025

5  out of  5
rating by Jamie Shaffie
"Alecia , what a great personality , she sell that policy in less than 5 minutes . Very very impressed with her, service was 100% satisfied. Would recommend State Farm to anyone who is looking for a new policy. Customer services was great , all paper work and policy with if cards was sent to me in less than 10 minutes . Very happy with the service."
We responded:
"Thank you for your kind words! We’re glad Alicia made the process quick and easy for you. We appreciate your recommendation and are happy to have you with State Farm and look forward to serving you for years to come!"
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E VD

July 10, 2025

5  out of  5
rating by E VD
"I worked with Alicia, and she was very helpful and prompt. She explained everything about my insurance and had a pleasant demeanor also. I recommend her and state farm for home and auto policies."
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Alicia provided you with helpful, prompt service and took the time to explain your insurance options. Your satisfaction is our top priority, and we truly appreciate you choosing Kyle Magne State Farm for your home and auto insurance needs. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thank you again for being a valued customer!"
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Rob Catanzarita

July 1, 2025

5  out of  5
rating by Rob Catanzarita
"I have worked with Kyle, Peyton and Alicia at this branch and all 3 have been outstanding. Could not recommend them enough!"
We responded:
"Rob, Thank you for your kind words! We're glad to hear we're delivering on our mission to provide outstanding service. We appreciate your recommendation and look forward to serving you for years to come!"
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Alicia Clements

July 1, 2025

5  out of  5
rating by Alicia Clements
"Kyle has welcomed me with open arms. I absolutely love the environment and love what I do. Top class service for really awesome customers. Really excited to be able to help so many customers with Kyle!"
We responded:
"Thanks Alicia! Appreciate you!"
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Thia H

May 22, 2025

5  out of  5
rating by Thia H
"Moving from state to state can be confusing and tricky - Kyle walked me through the differences so I understood exactly what insurance I was choosing. He is knowledgable, thorough, and great to work with."
We responded:
"Thank you so much for your kind words and thoughtful review! It was a pleasure guiding you through the complexities of moving your insurance between states and I'm glad you feel confident in your choices. Providing knowledgeable and thorough assistance is always our top priority. If you ever have further questions or need assistance in the future, don't hesitate to reach out. Good luck with the move and thank you for trusting us with your insurance needs!"
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Randy

May 22, 2025

5  out of  5
rating by Randy
"Peyton Lufkin at Kyle Magne State Farm, Saratoga Springs,NY has been an amazing contact to process our switch to NY State insurance So helpful, extremely courteous Thank you kindly Randy and Anne-Marie"
We responded:
"Randy & Anne-Marie, we pride ourselves in taking our time, doing things right and making it easy for customers! We appreciate you both and for taking the time to leave a review. -Zoe and Jake"
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Jay Madden

May 9, 2025

5  out of  5
rating by Jay Madden
"Painless, efficient and did a great job.... Highly recommend!"
We responded:
"Jay, thanks so much for this review and sharing this feedback!"
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ROBERT COHEN

May 9, 2025

5  out of  5
rating by ROBERT COHEN
"Working with this agency is by far the best experience I've ever had in the 50 years of using multiple insurance companies. The client service is impeccable and far exceeds any of the other major competitors. The owner Kyle and a new assoicate Peyton have far exceeded anything I could have asked for. Well done State Farm for having this these individuals representing your company. Bobby C"
We responded:
"Thank you so much for your kind words and glowing review! We are truly honored to have been able to provide you with such a positive experience, especially given your extensive history with insurance companies. We’re dedicated to delivering exceptional service, and it means the world to us that our efforts made such a lasting impression. Your feedback motivates our team to continue striving for excellence. Thank you for choosing us, and we look forward to serving you for many years to come!"
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Tess Nelson

May 8, 2025

5  out of  5
rating by Tess Nelson
"Excellent customer service"
We responded:
"Thank you for this feedback Tess! We pride ourselves in providing quality customer service and are glad to hear we delivered."
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Jacqui Schnapp

May 2, 2025

5  out of  5
rating by Jacqui Schnapp
"Both Jake and Kyle were extremely good to work with. Professional and courteous. Our new coverages are the same or better and they saved me roughly $700/year. Give them a try if you’re shopping for a better rate."
We responded:
"Jacqui, thank you so much for these kind works, your support and this recommendation. We look forward to serving you for years to come!"
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Lacey Russell

April 28, 2025

5  out of  5
rating by Lacey Russell
"Amazing service! I work for Romeo Chevrolet of Glens Falls. I am one of the sales ladies there. I called to update auto insurance for one of our mutual customers. I have dealt with and spoke to many Reps and I have never had such a GREAT A+ experience! I spoke with Account Manager Peyton Lufkin and he was all aces! We got everything done in no time. A very professional, smooth, and easy process! I recommend to anyone and everyone! Thank you so much for your help Peyton!"
We responded:
"Thank you so much for your kind words and glowing review! We're thrilled to hear about your positive experience with Peyton and the smooth process he provided. We strive to ensure our customers and partners have the best service possible, and it's wonderful to see that reflected in your experience. Thank you for recommending us, and we look forward to assisting you again in the future."
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Kermit Salfi

April 24, 2025

5  out of  5
rating by Kermit Salfi
"Excellent customer service!"
We responded:
"Thanks so much for this 5 Star review Kermit!"
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Robert Bulson

April 17, 2025

5  out of  5
rating by Robert Bulson
"Peyton was very kind and professional"
We responded:
"Robert, we're glad you had such a good interaction with Peyton. We appreciate your feedback and this review!"
Profile photo of Hunter Smith

Hunter Smith

April 11, 2025

5  out of  5
rating by Hunter Smith
"I was originally worried when my former State Farm agent, Bob, retired. However, Kyle and his team have been great to me and they have alleviated all of my concerns. They have answered any question or concern that I have had in timely manner, and I have never had issues or been hassled when I have needed to file a claim. When I have needed to, the process was quick, easy, and they guided me through each step. In every interaction their team has been kind, professional, and respectful. I do not think I could state enough how much that peace of mind is worth, and I would personally recommend them to anyone looking for a new insurance provider. Thank you, Kyle, for all your team has done for me thus far!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're delighted to hear that we have been able to alleviate your concerns and provide you with the peace of mind you deserve. Your feedback means a lot to us. We will continue to strive to offer the best possible service to you and all of our valued clients. Thank you again for your recommendation, and please don’t hesitate to reach out if you need anything in the future. We look forward to serving you for years to come!"