Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Valerie and Mike Valla

Valerie and Mike Valla

December 12, 2025

5  out of  5
rating by Valerie and Mike Valla
"My husband, Mike, submitted a short review a few weeks ago. Since then, we've been involved in a rather challenging process of obtaining a policy for our "second home" cabin. Lots of questions, from State Farm, required a significant amount of time to address. Let me put it this way: Alicia never gave up to help us negotiate the process, which required a significant amount of her time coordinating with SF underwriters. Despite the challenges at hand, with lots of time Alicia devoted to help us (she never gave up), in the end it all worked out for us and SF. Alicia is for sure a " SF miracle worker" as Mike aptly calls her. Alicia is a rare individual for certain; SF should do everything they can do to keep her on-board as a staffer. We've been with SF for decades, have had several different offices handle our policies in several towns, and in two different states. Alicia and Kyle's office is for sure "Top Drawer!"-----We can't say enough good things about this office---all staff are extremely helpful, too!----Valerie"
We responded:
"Thank you so much, Valerie, for taking the time to share such a thoughtful and detailed review! We’re thrilled to hear that Alicia’s dedication and persistence made a positive difference during the challenging process of securing your second home policy. It means a lot to know that her hard work, along with the support of Kyle’s entire office, left such a strong impression on you and Mike. We’re proud to have Alicia on our team and will be sure to share your kind words with her and the staff. Thank you for your continued trust in State Farm over the years—we truly appreciate having you as part of our insurance family! If you ever need anything else, please don’t hesitate to reach out."
Profile photo of Will Kopf

Will Kopf

December 5, 2025

5  out of  5
rating by Will Kopf
"I worked with Chris to transfer a policy to a new state. He was extremely knowledgeable on the various aspects of the policy and made sure to explain them thoroughly so I understood the various details, making it super easy. I highly recommend this agency"
We responded:
"Thank you for your thoughtful review! We're delighted that Chris could assist you with your policy transfer and make the process simple to understand. Your recommendation means a great deal to us, and we're here to help with anything you need moving forward!"
Profile photo of Christine Campbell

Christine Campbell

December 4, 2025

5  out of  5
rating by Christine Campbell
"Chris at State Farm took an unscheduled call and made time to complete policy changes. He was helpful and conscientious of my needs and concerns. Most appreciated."
We responded:
"Thank you for your kind feedback! We're glad Chris could assist you promptly and attentively. Please know, you can call us anytime—we’re here whenever you need us. We appreciate your trust and look forward to supporting you for years to come!"
Profile photo of Victoria G. Aldrich

Victoria G. Aldrich

November 26, 2025

5  out of  5
rating by Victoria G. Aldrich
"The staff was very helpful! And pleasant to deal with"
We responded:
"Thanks so much, Victoria, for taking the time to share this feedback and leave this review!"
Profile photo of Laura Sulko

Laura Sulko

November 20, 2025

5  out of  5
rating by Laura Sulko
"very nice and down to earth people"
We responded:
"Thank you so much for your kind words! We' appreciate you taking the time to share. We look forward to serving you for years to come!"
Profile photo of Armontae Moss

Armontae Moss

November 19, 2025

5  out of  5
rating by Armontae Moss
"Excellent service, chris helped me and is probably the best guy ive heard from, super knowledgeable, very helpful couldnt have asked for better"
We responded:
"We really appreciate your positive feedback! It’s great to know that Chris was able to assist you with such expertise and helpfulness. Thanks for taking the time to share your experience—your support means a lot to us!"
Profile photo of mike Valla

mike Valla

November 8, 2025

5  out of  5
rating by mike Valla
"Alicia is very easy to work with---she'll get you through the process promptly. She shows enthusiasm for your needs, is friendly and very helpful."
We responded:
"Mike, we appreciate your feedback! Alicia and our team are dedicated to making every step smooth and efficient, and it’s great to hear her enthusiasm and friendliness stood out. Thank you for sharing your experience!"
Profile photo of Laura Sanderson

Laura Sanderson

October 31, 2025

5  out of  5
rating by Laura Sanderson
"Chris was professional and helpful, by sending a link to a driving course right away Thank you so much."
We responded:
"Thanks Laura for taking the time to leave a review and sharing your experience with Chris and our office!"
Profile photo of Joseph Grima

Joseph Grima

October 15, 2025

5  out of  5
rating by Joseph Grima
"I recently purchased a new (to me) vehicle and traded in my previous vehicle with an on-line auto vendor. In order to complete this I was lucky enough to get the assistance of Alicia. She was so helpful and responsive, especially when a vendor driven deadline was approaching. She was an absolute pleasure to work with and I highly recommend her and this agency. I can't thank her enough! What more can I say.....a breath of fresh air."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Alicia was able to provide you with such helpful and responsive service during your vehicle purchase and trade-in. She truly is a valuable member of our team, and we're glad she made the process smooth and enjoyable for you. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you ever need anything else, please don't hesitate to reach out!"
Profile photo of David Flanagan

David Flanagan

October 12, 2025

5  out of  5
rating by David Flanagan
"Excellent communication via telephone, text, and e-mail. Agent Chris even came to my home when I was unable to drive to the nearby State Farm office. Chris is always friendly, informative, and patient; he is a 5-star agent."
We responded:
"Thank you for your honest feedback and kind words about Chris! We’re glad to hear that his communication and dedication made a positive impact on your experience. We strive to provide excellent service and value to all our clients!"
Profile photo of Brian Sifert

Brian Sifert

October 7, 2025

5  out of  5
rating by Brian Sifert
"Kyle's office and his crew have amaze me again and provide me excellent service I have been a State farm customer for over 19 years good rate good pricing good all round they are true Lifesavers keep up the good work.!!!"
We responded:
"Brian, we truly appreciate your wonderful feedback and your loyalty as a State Farm customer for nearly two decades! We are committed to delivering outstanding service and it’s great to know their efforts have made a difference for you. Thank you for trusting us — we look forward to continuing to serve you with the same dedication for many many more years to come! Also, the Jeep looks great! 😎"
Profile photo of Barton Cockey

Barton Cockey

October 7, 2025

5  out of  5
rating by Barton Cockey
"I was very impressed by Chris's thoroughness, attention to detail, and communication skills."
We responded:
"Thank you for sharing your experience! We're glad to hear that Chris's dedication and clear communication stood out. Your feedback means a lot to us and helps us continue delivering great service!"
Profile photo of Lacey LaCroix

Lacey LaCroix

October 7, 2025

5  out of  5
rating by Lacey LaCroix
"Alicia Clements was a huge help! She was easy to talk to and very attentive to my insurance needs. I appreciated how straightforward she was about pricing and her follow up was outstanding. Thank you Alicia!"
We responded:
"Lacey, thank you for sharing your experience! We're glad Alicia could make the process smooth and clear for you. Your feedback means a lot, and we appreciate you recognizing her dedication. If you have any more questions or need further assistance, we're here to help!"
Profile photo of Sally Boivin

Sally Boivin

October 6, 2025

5  out of  5
rating by Sally Boivin
"I’ve been working with Alicia. She has been so professional and kind throughout all my interactions with her. She knows her insurance stuff inside out and made adding our house insurance by bundling to our account a smooth move. Thank you Alicia. We appreciate you and you kindness and knowledge regarding our insurances. Keep up the good work"
We responded:
"Thank you for sharing your positive experience! We're delighted that Alicia was able to assist you with expertise and kindness throughout the process. It’s wonderful to know she made bundling your homeowners insurance seamless. Your appreciation means a lot to us, and we’ll make sure Alicia hears your thoughtful feedback. We look forward to continuing to support your insurance needs!"
Profile photo of Kathryn Lacy

Kathryn Lacy

October 5, 2025

5  out of  5
rating by Kathryn Lacy
"I recently had a great experience with Alicia! She was very friendly and helpful☺️She was able to get me a homeowner’s policy with better coverage and lower rates than my previous policy! Thank you"
We responded:
"Thank you for your kind feedback! We're glad Alicia could help you find better homeowner's insurance coverage at a lower rate. We appreciate your business and support!"
Profile photo of Bibi Khan

Bibi Khan

October 2, 2025

5  out of  5
rating by Bibi Khan
"Alicia was very knowledgeable with my request and was very helpful."
We responded:
"Thank you Bibi for this wonderful review! We appreciate you and your business! "
Profile photo of Merzeena Hussain

Merzeena Hussain

September 30, 2025

5  out of  5
rating by Merzeena Hussain
"Very good customer service"
We responded:
"Merzeena, thanks for this review and the kind words. We strive to deliver excellent customer service and I'm glad we were able to do that for you!"
Profile photo of Kimberly Carr

Kimberly Carr

September 23, 2025

5  out of  5
rating by Kimberly Carr
"Chris took the time to help me understand my options and lower my rate. Great customer service!"
We responded:
"Thank you so much for taking the time to leave a review. We're glad Chris was able to provide excellent customer service and help you save!"
Profile photo of Kieran Hetznecker

Kieran Hetznecker

September 9, 2025

5  out of  5
rating by Kieran Hetznecker
"I had a great experience working with Alicia on Kyle's team. She gave me the best rates, and was extremely kind and helpful throughout the entire process. Her attention to detail and her straightforward approach was a breath of fresh air! Can't thank Alicia enough for her help and for helping me save money!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Alicia provided you with exceptional service and helped you secure the best rates. If you ever need assistance in the future, don't hesitate to reach out!"
Profile photo of Jamie Rose

Jamie Rose

August 21, 2025

5  out of  5
rating by Jamie Rose
"Great service as always it's always the best when someone has the opportunity to be the bearer of great news!"
We responded:
"Thank you for leaving us this review Jamie!"
Profile photo of Barbara Allen

Barbara Allen

August 20, 2025

5  out of  5
rating by Barbara Allen
"I’ve never been sorry I switched to State Farm Auto and Home insurance. The rates are decent and the Drive Safe and Save ap shows me how carefully (or not) I’m driving, where ‘events’ took place ot then rewards me with a discount off my auto insurance rates. The focus is on safety, something that’s important to all of us."
Profile photo of Justin Monaghan

Justin Monaghan

August 18, 2025

5  out of  5
rating by Justin Monaghan
"Been great to work with for years"
We responded:
"Thanks for these kinds words and the review. We look forward to working with you for years to come!"
Profile photo of Robert Arnold

Robert Arnold

August 15, 2025

5  out of  5
rating by Robert Arnold
"Easy to work with and knowledgeable!"
Profile photo of John Cramer

John Cramer

August 15, 2025

5  out of  5
rating by John Cramer
"Great agency to work with! Alicia was spectacular!"
We responded:
"Appreciate this amazing feedback and for this 5 star review!"
Profile photo of Attiya Khan

Attiya Khan

August 12, 2025

5  out of  5
rating by Attiya Khan
"Alicia Clements is an excellent agent highly recommend! Very patient and understanding and kindness goes a long way!"
We responded:
"Attiya, we're thrilled to hear Alicia delivered on our goal of excellent customer service. We appreciate you, your business and this review!"