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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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eric schmitt

April 2, 2026

5  out of  5
rating by eric schmitt
"Chris was very friendly and answered my questions I had about homeowners and auto insurance, was able to save money on my policy’s, definitely would recommend him"
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V L

March 20, 2026

5  out of  5
rating by V L
"Account Manager, Alicia is the best! She is professional, proficient, reliable, and kind! She is always out to get you the best policies that works for you. You will not be disappointed with Alicia as your insurance representative!"
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Alicia has provided you with professional, reliable, and personalized service. She truly cares about finding the best policies to meet each client’s needs. We appreciate your trust and look forward to continuing to serve you!"
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Ailise Schendorf

March 18, 2026

5  out of  5
rating by Ailise Schendorf
"We were buying our first home and our original insurance plan fell through. Chris was able to get us everything we needed to close on time within 24 hours! He went the extra mile and saved us a ton of stress."
We responded:
"Thank you so much for your kind words! We're thrilled we could help you secure the insurance you needed and make your home buying process a little easier. Congratulations on your first home! If you ever need anything in the future, don’t hesitate to reach out. Wishing you all the best in your new place!"
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Rachael Grey

March 16, 2026

5  out of  5
rating by Rachael Grey
"Alicia was super helpful and knowledgeable and provided great options that covered various insurance needs and budgets. Thankful for the savings!"
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Zutiyah Graham

March 10, 2026

5  out of  5
rating by Zutiyah Graham
"Terri McCain Claim Specialists I want to give a huge thank-you to Terri McCain, Claim Specialist, for taking such good care of me during my claim. I was going through a financial hardship and dealing with court matters at the same time, and Terri showed real patience, understanding, and compassion. She didn’t just handle the claim professionally — she encouraged me and reminded me that I would get through everything. Her support made a stressful situation so much easier, and I truly appreciated how she treated me like a person, not just a case number. State Farm is lucky to have someone like Terri."
We responded:
"Thank you so much for sharing your kind words about Terri. We truly appreciate hearing about the exceptional care and support State Farm claims provide. Our team in concert with State Farm claims is dedicated to offering compassionate, professional service and helping our customers through challenging times. If you ever need assistance, please don’t hesitate to reach out — we’re here to help!"
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Dante Surgick

March 9, 2026

5  out of  5
rating by Dante Surgick
"Alicia was very helpful with getting me auto insurance. She provided excellent customer service and she was really nice. If you ever need insurance, call State Farm. 10/10 highly recommend"
We responded:
"We’re so glad to hear that Alicia was able to help you find the right auto insurance and made the experience enjoyable. Your recommendation means a lot to us! If you ever have any questions or need assistance down the road, don’t hesitate to reach out. Thanks again for choosing State Farm!"
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Brandon Boone

March 8, 2026

1  out of  5
rating by Brandon Boone
"This place has ripped me off twice now I paid cash they didn’t log it almost got my license suspended good thing I had a receipt only reason I knew is because of dmv sending me letters then it took 4 months to fix it…my payments are always made now my renewal happened and my payment date changed so they wanted 2 payments at ounce after I went in talked to them and he acted like I was stupid then a lady there helped fixed it I left thinking everything was okay but nope I go back on my app nothing was changed these people are sneaky I’ve heard of them doing stuff like this it’s a shame just because your in Saratoga you don’t get to take advantage of people I’m gonna find a new insurance company"
We responded:
"Thank you for sharing your concerns. We sincerely apologize for the frustration and inconvenience you’ve experienced. We take payment processing very seriously, and we regret any confusion you experienced regarding your billing. We appreciate your feedback and are always committed to improving our communication and service. I understand our office has explained State Farm’s billing process and the current status of your account. If you would like to discuss this further or need assistance, please feel free to contact us."
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Marcine Darling

February 13, 2026

5  out of  5
rating by Marcine Darling
"Wonderful agent and staff had a great time at the office today. Thank you"
We responded:
"Marcine, it was a pleasure meeting and spending time with you today. Thank you so much for this review!"
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Patti Heavner

January 27, 2026

5  out of  5
rating by Patti Heavner
"ALICIA was fantastic, made everything so easy!"
We responded:
"Thanks Patti for these kind words about Alicia. We're glad we made it seamless for you and we appreciate this review and your business!"
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Mary Sullivan

January 23, 2026

5  out of  5
rating by Mary Sullivan
"This is such a great State Farm office. Today I spoke to Chris regarding some questions I had on our car policies. Within a few minutes, all my questions were answered and Chris had suggestions for ways we could save additional money on some of our other vehicles too. It has always been such a positive experience dealing with Kyle Magne’s State Farm office."
We responded:
"Mary, we really appreciate your thoughtful review! It’s great to hear that Chris was able to answer your questions quickly and provide valuable suggestions to help you save. At our State Farm office, we’re dedicated to making every interaction positive and helpful. Thank you for your continued trust and for choosing us to assist with your insurance needs!"
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Tara Berthoty

January 21, 2026

5  out of  5
rating by Tara Berthoty
"Chris miller was a pleasure to work with for our builders risk insurance .highly recommended"
We responded:
"Thanks Tara for taking the time to share this feedback! We're super excited for you both!"
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Jarrell Howard

January 20, 2026

5  out of  5
rating by Jarrell Howard
"Hello Chris did a wonderful job get me back covered State Farm is the best insurance company I ever had !!!!!"
We responded:
"Jarrell, Thanks for sharing your experience! We're happy Chris could help and that you’re pleased with State Farm!"
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Known Together

January 16, 2026

5  out of  5
rating by Known Together
"Alicia did an excellent job helping me resolve an insurance issue and made the entire process straightforward and stress-free. She was responsive, clear in her communication, and genuinely helpful. It’s rare to find an agency that makes things this easy. I’m very thankful for her help and would absolutely recommend them."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alicia was able to make the insurance process straightforward and stress-free for you. Providing clear communication and genuine support is very important to us, and it's wonderful to know that Alicia delivered just that. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Dean Livingston

January 16, 2026

5  out of  5
rating by Dean Livingston
"Alicia has very good customer service skills and makes switching to State Farm effortless."
We responded:
"Thank you for your positive feedback! We're glad to hear that Alicia’s customer service made your switch to State Farm effortless. We appreciate you and your business!"
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Lynn Zabala

January 15, 2026

5  out of  5
rating by Lynn Zabala
"I just had a policy review of my home and auto insurance with Christopher Miller. He was personable, knowledgeable, friendly and helpful. He took his time and answered all of my many questions and was patient when I had follow ups. He offered suggestions on how to save on my insurance. I would highly recommend Christopher and Kyle Magne’s State Farm Insurance Office as they gave me the best prices after fully researching home and auto insurance companies."
We responded:
"Lynn, we truly appreciate you sharing your positive experience! It’s wonderful to hear that Chris delivered on our goal of top notch customer service. Thank you for recommending Chris and our State Farm office. We look forward to continuing to support you with your insurance needs for many years to come!"
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kyles karpentry

January 8, 2026

5  out of  5
rating by kyles karpentry
"Chris has been very thorough and professional through my whole experience with him. Highly recommend!!"
We responded:
"We really appreciate your feedback! It's great to hear that Chris made your experience smooth and professional. Thank you for recommending us—don't hesitate to reach out if you need anything else in the future!"
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Crystal Thompson

December 31, 2025

5  out of  5
rating by Crystal Thompson
"As always, top-notch customer service! I recently worked with Alicia to obtain some needed documents for the bank. Alicia was not only easy to contact, but also extremely friendly and fast! She sent me exactly what was needed in a matter of MINUTES. Thank you!!!"
We responded:
"Thanks for the 5 Star review Crystal!"
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Awais Sarwar

December 28, 2025

5  out of  5
rating by Awais Sarwar
"We contacted Alicia Clements to sign up for the State Farm insurance. She was very polite, professional and thorough in helping us through the process and helping us choose the product that fit our needs. She was very prompt and avaible in answering our queries and mailing us our ID cards. I truly appreciate her for being a thorough professional."
We responded:
"Thank you for sharing your positive experience with Alicia Clements! We’re delighted to hear she provided polite, professional, and thorough assistance throughout your State Farm insurance process. Alicia takes great pride in helping clients find the best coverage for their needs and ensuring timely communication. We truly appreciate your kind words and look forward to continuing to serve you in the future!"
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Brittany Carpenter

December 24, 2025

5  out of  5
rating by Brittany Carpenter
"I highly recommend this office and see Alicia she is amazing and goes above and beyond she helped us save so much money we saved over 200$ and when our building caught fire she helped us get into a safe place not only a safe place but a beautiful place and looked up on google to find the best and safest place for our little family she has such a huge heart my kids love her they look forward to going to the office to see her and give her new artwork for her desk were so grateful for Alicia :)"
We responded:
"Thank you so much for your kind words and heartfelt recommendation! We’re truly grateful to hear how Alicia went above and beyond to support your family during such a challenging time. It’s wonderful to know she was able to help you save money and find a safe, beautiful new home. Alicia is indeed a special part of our team. Your gratitude means the world to us, and we’re here for you whenever you need. Thanks again for choosing our office!"
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Valerie and Mike Valla

December 12, 2025

5  out of  5
rating by Valerie and Mike Valla
"My husband, Mike, submitted a short review a few weeks ago. Since then, we've been involved in a rather challenging process of obtaining a policy for our "second home" cabin. Lots of questions, from State Farm, required a significant amount of time to address. Let me put it this way: Alicia never gave up to help us negotiate the process, which required a significant amount of her time coordinating with SF underwriters. Despite the challenges at hand, with lots of time Alicia devoted to help us (she never gave up), in the end it all worked out for us and SF. Alicia is for sure a " SF miracle worker" as Mike aptly calls her. Alicia is a rare individual for certain; SF should do everything they can do to keep her on-board as a staffer. We've been with SF for decades, have had several different offices handle our policies in several towns, and in two different states. Alicia and Kyle's office is for sure "Top Drawer!"-----We can't say enough good things about this office---all staff are extremely helpful, too!----Valerie"
We responded:
"Thank you so much, Valerie, for taking the time to share such a thoughtful and detailed review! We’re thrilled to hear that Alicia’s dedication and persistence made a positive difference during the challenging process of securing your second home policy. It means a lot to know that her hard work, along with the support of Kyle’s entire office, left such a strong impression on you and Mike. We’re proud to have Alicia on our team and will be sure to share your kind words with her and the staff. Thank you for your continued trust in State Farm over the years—we truly appreciate having you as part of our insurance family! If you ever need anything else, please don’t hesitate to reach out."
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Will Kopf

December 5, 2025

5  out of  5
rating by Will Kopf
"I worked with Chris to transfer a policy to a new state. He was extremely knowledgeable on the various aspects of the policy and made sure to explain them thoroughly so I understood the various details, making it super easy. I highly recommend this agency"
We responded:
"Thank you for your thoughtful review! We're delighted that Chris could assist you with your policy transfer and make the process simple to understand. Your recommendation means a great deal to us, and we're here to help with anything you need moving forward!"
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Christine Campbell

December 4, 2025

5  out of  5
rating by Christine Campbell
"Chris at State Farm took an unscheduled call and made time to complete policy changes. He was helpful and conscientious of my needs and concerns. Most appreciated."
We responded:
"Thank you for your kind feedback! We're glad Chris could assist you promptly and attentively. Please know, you can call us anytime—we’re here whenever you need us. We appreciate your trust and look forward to supporting you for years to come!"
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Victoria G. Aldrich

November 26, 2025

5  out of  5
rating by Victoria G. Aldrich
"The staff was very helpful! And pleasant to deal with"
We responded:
"Thanks so much, Victoria, for taking the time to share this feedback and leave this review!"
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Laura Sulko

November 20, 2025

5  out of  5
rating by Laura Sulko
"very nice and down to earth people"
We responded:
"Thank you so much for your kind words! We' appreciate you taking the time to share. We look forward to serving you for years to come!"
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Armontae Moss

November 19, 2025

5  out of  5
rating by Armontae Moss
"Excellent service, chris helped me and is probably the best guy ive heard from, super knowledgeable, very helpful couldnt have asked for better"
We responded:
"We really appreciate your positive feedback! It’s great to know that Chris was able to assist you with such expertise and helpfulness. Thanks for taking the time to share your experience—your support means a lot to us!"