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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Akira Nesfield

September 15, 2026

5  out of  5
rating by Akira Nesfield
"I cannot say enough wonderful things about Alicia Clements. After experiencing a loss in our family, my partner and I began having serious conversations about how to prepare for the unexpected and make sure our daughter would be protected. Alicia guided me through the entire process with patience, compassion, and genuine care.

She never made me feel like she was trying to sell me something. She spoke to me like a real person and took the time to understand my family, my concerns, and what I could comfortably afford. She helped me think through important considerations involving my young daughter, my partner and our family’s future, while making sure I understood the purpose behind every decision.

Alicia clearly explained the health assessment, what questions to expect, how to prepare, what documents I would receive and what steps I needed to take afterward. Her communication and follow-through were exceptional. I never felt confused, pressured or left wondering what came next.

Although Alicia and I are friends, I experienced her throughout this process as a true professional. She is knowledgeable, thoughtful, relatable and incredibly attentive. As a wife, mother and homeowner herself, she understands that these decisions are about real families, real budgets and real lives—not simply policies and numbers.

I highly recommend Alicia to anyone who wants to feel informed, supported and genuinely cared for while planning for their family’s future. State Farm and her entire office should know that they have an absolute gem in her. Alicia, thank you for helping me feel more confident that my family will be taken care of."
We responded:
"Thank you so much for taking the time to share such a thoughtful and heartfelt review. It means so much to hear that Alicia was able to provide the compassion, clarity, and support your family needed while making such important decisions about the future.

Conversations about life insurance and protecting the people we love can be deeply personal, and we believe they should always be approached with care, patience, and an understanding of each family's unique needs and budget. We're incredibly proud to have Alicia on our team and to see those values reflected so clearly in your experience with her.

Thank you for trusting Alicia and our office to be part of such an important process. We truly appreciate your kind words and your recommendation, and we're grateful for the opportunity to help you and your family feel more confident and prepared for the future."
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Diana Nguyen

September 9, 2026

5  out of  5
rating by Diana Nguyen
"Absolutely wonderful experience! I’m a first-time car owner and was honestly pretty overwhelmed by all of the insurance terminology and coverage options. She was absolutely terrific throughout the entire process. She took the time to explain everything in a way that was easy for me to understand and walked me through each of my coverages without ever being pushy or making me feel pressured.

She was incredibly patient, knowledgeable, and informative, and I really appreciated that she made sure I understood what I was paying for and why I needed each coverage. I left feeling confident that I had the right protection for my car. I couldn’t have asked for a better insurance agent and would absolutely recommend her to anyone!"
We responded:
"Thank you so much for taking the time to share such a thoughtful review! We know purchasing your first car is exciting, but navigating insurance and all of the coverage options can definitely feel overwhelming. Our goal is always to make sure you understand your coverage and feel confident that you have the right protection for your needs—without ever feeling pressured.

We’re so glad you had such a great experience and truly appreciate your kind words and recommendation. Congratulations on your first car, and thank you for trusting our agency to help protect it!"
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Kerri Miller

September 4, 2026

5  out of  5
rating by Kerri Miller
"Alicia was friendly and knowledgeable. Clearly explain the policy to me and communicated well."
We responded:
"Thank you so much for the kind review! We’re glad to hear Alicia made the process easy and took the time to clearly explain your coverage. We appreciate you trusting our team with your insurance needs!"
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Debra Stark

August 27, 2026

5  out of  5
rating by Debra Stark
"Alicia was so helpful and assisted me with obtaining life insurance at an affordable price as well as provide me with insurance documents quickly that were required by my husband’s employer.
Thank you Alicia! Look forward to working with you in the future."
We responded:
"Hi Debra, Thank you for sharing your experience. We’re so glad Alicia was able to help you secure an affordable life insurance option and provide you quality customer service. We appreciate your kind words and look forward to assisting you again in the future."
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Susan Grube

July 19, 2026

5  out of  5
rating by Susan Grube
"Alicia is outstanding in customer service! she was very thorough and helpful in getting me set up and addressing all my questions and concerns."
We responded:
"Thank you for taking the time to leave a review. We're glad Alicia delivered on our goal of outstanding customer service. We look forward to serving you for years to come!"
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Geri'lynn Felicier-norton

July 15, 2026

5  out of  5
rating by Geri'lynn Felicier-norton
"Alicia was very helpful with getting me all the information I needed. She had really great customer service skills and was very understanding to what I needed to do."
We responded:
"Thank you for this feedback and taking the time to leave us this 5 Star review!"
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tiheem parker

July 4, 2026

5  out of  5
rating by tiheem parker
"Alicia was great she helped me save over 200 bucks"
We responded:
"Thanks for this 5 Star review, Tiheem! "
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elliot jenks

July 2, 2026

5  out of  5
rating by elliot jenks
"Great job. Very straightforward and didn’t push me to add things I didn’t want.

They Broke down optionals easily with monthly price and yearly price so you can decide what you want to go for.

They gave me a good discount for doing home and auto insurance, and were able to beat my auto insurance rate with separate home insurance.

Great job, easy to work with and would recommend!"
We responded:
"Thank you so much for your great review! We’re glad you found the options straightforward and easy to compare. We’re happy to have you as a policy holder now and look forward to serving you for years to come.

We truly appreciate your recommendation—thanks again for choosing us!"
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Joe DeCapita

June 22, 2026

5  out of  5
rating by Joe DeCapita
"Easy to talk to and very helpful with any questions I’ve had. Also helped with understanding other coverages I maybe interested in. Highly recommend working with Chris, awesome person and knowledgeable."
We responded:
"Joe, We really appreciate your feedback. It means a lot that Chris made the process easy and helped you feel confident in the coverages you were considering. Thanks again for recommending us!"
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Ahmir

June 11, 2026

5  out of  5
rating by Ahmir
"Chris was very helpful throughout our conversations, he recommended policies I wasnt even considering but now I will be. It was a very good experience for my first time getting renters insurance"
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Lisa Roman

June 9, 2026

5  out of  5
rating by Lisa Roman
"Alicia helped me more than I could ever imagine. I can’t thank her enough. She went way above and beyond. Would recommend her to anyone!"
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Cesar

May 26, 2026

5  out of  5
rating by Cesar
"Alicia was excellent in helping me decide on coverages. Thank you again!"
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Ashley

May 26, 2026

5  out of  5
rating by Ashley
"This was my first time dealing with anything of this sort, but my State Farm experience was with Chris. Chris was kind and patient, explaining the policy to me in a way that I can understand, without leaving me feeling confused, and as someone with ADHD, that was a wonderful blessing all in itself. Talk about taking a weight off your shoulders! 🙌🏼

I’ll be happily sharing Chris’ name with anyone that I hear is looking into getting an apartment, along with the branch (Saratoga / Kyle Magne), as this was such an easy going experience! Thank you Chris! 🙌🏼"
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Charlene Wheeler

May 21, 2026

5  out of  5
rating by Charlene Wheeler
"Worked with Chris out of the west ave officers was a pleasure to deal with and made everything seamless in changing companies."
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Adrienne Freeman-Gallant

May 15, 2026

5  out of  5
rating by Adrienne Freeman-Gallant
"Alicia helped me get a new policy in place very quickly. She was responsive, thorough, helpful, and patient throughout the process with all going much more smoothly than I expected. All of my interactions with this agency have been great -- I would definitely recommend them."
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Kora Smith

May 13, 2026

5  out of  5
rating by Kora Smith
"Alicia helped me alot when my vehicle unfortunately got totaled, and has helped me insure multiple other vehicles for me! Very grateful for her, and everyone else that works there! Definitely recommend this office!"
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Liam Hanehan

April 30, 2026

5  out of  5
rating by Liam Hanehan
"I routinely work with Chris at Kyle Magne State Farm and he is excellent at his job. He is professional and personable without the script reading you get at times with other companies. They are the most reasonable or close to it on price when I price out yearly. But what keeps me with the long term is the fact I can call and get an answer immediately and am never left hanging. I highly recommend them for any insurance needs."
Profile photo of Kevin Wilusz

Kevin Wilusz

April 22, 2026

5  out of  5
rating by Kevin Wilusz
"This is the Best Move Me & my Wife ever made With our Auto & Home Rental Policies,No more over the Phone insurance Policies Like Geico or Progressive. We are able to walk right into our Local State Farm Office and speak to our Agent Kyle Magne & Staff if we have any Questions or Problems We are not Just a Phone Number.At Kyle's Office They are the Best at Recommending & Explaining the Best options available to us, Face to Face and we are on Friendly Basis Now and we walk out of Kyle's State Farm Office without a Doubt that we made the Best Decision switching to State Farm Insurance & Kyle Magne and Staff taking Care of our Best Interests on our Policies. Thank You From Kevin & Marie"
We responded:
"Thank you so much, Kevin and Marie, for your wonderful and heartfelt review! Building strong relationships and ensuring our clients feel confident and cared for is our top priority. We truly appreciate you both, your trust and kind words, and we look forward to continuing to serve you both for many years to come!"
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ted thrane

April 22, 2026

5  out of  5
rating by ted thrane
"Great group of professionals. Always answer all you questions. Always there when needed"
We responded:
"We appreciate your feedback and are glad to be here whenever you need us. Thank you for your support!"
Profile photo of Karen Butler

Karen Butler

April 21, 2026

5  out of  5
rating by Karen Butler
"Chris Miller was amazing. After multiple delays by the company insuring my current home my realtor recommended Chris. Everything was set within hours and my closing scheduled! Excellent customer service. Chris explained everything and made the process easy. I’d give him 10 stars if I could!"
We responded:
"Thank you for the wonderful feedback! We’re glad Chris could turn things around quickly and make the process smooth for you. Your kind words mean a lot, and we appreciate your support!"
Profile photo of Elizabeth Morgan

Elizabeth Morgan

April 17, 2026

5  out of  5
rating by Elizabeth Morgan
"If you are looking for an awesome agent who is responsive, to the point, and doesn’t waste time, call Kyle Magne at State Farm. I’m very pleased with his professionalism, courtesy and pricing he found for me."
We responded:
"Thank you so much for your kind words! We’re glad we could provide you with responsive and efficient service. It was a pleasure working with you, and please don’t hesitate to reach out if you need anything in the future."
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Danielle Grennon

April 16, 2026

5  out of  5
rating by Danielle Grennon
"I recently worked with Chris to switch my insurance over to State Farm and would highly recommended both him and this agency. Not only was he friendly and knowledgeable he was able to answer all my questions, explain all my options and make the process one of the easiest insurance transition I have experienced !"
We responded:
"Thank you for sharing your experience! We’re happy to hear that Chris was friendly, knowledgeable, and able to guide you smoothly through your insurance transition. Making the process easy and clear is very important to us. We appreciate your recommendation and look forward to assisting you with any future needs!"
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eric schmitt

April 2, 2026

5  out of  5
rating by eric schmitt
"Chris was very friendly and answered my questions I had about homeowners and auto insurance, was able to save money on my policy’s, definitely would recommend him"
We responded:
"Thank you so much for your kind words! We're glad Chris could help answer your questions and save you money on your homeowners and auto insurance policies. Your recommendation means a lot to us! "
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V L

March 20, 2026

5  out of  5
rating by V L
"Account Manager, Alicia is the best! She is professional, proficient, reliable, and kind! She is always out to get you the best policies that works for you. You will not be disappointed with Alicia as your insurance representative!"
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Alicia has provided you with professional, reliable, and personalized service. She truly cares about finding the best policies to meet each client’s needs. We appreciate your trust and look forward to continuing to serve you!"
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Ailise Schendorf

March 18, 2026

5  out of  5
rating by Ailise Schendorf
"We were buying our first home and our original insurance plan fell through. Chris was able to get us everything we needed to close on time within 24 hours! He went the extra mile and saved us a ton of stress."
We responded:
"Thank you so much for your kind words! We're thrilled we could help you secure the insurance you needed and make your home buying process a little easier. Congratulations on your first home! If you ever need anything in the future, don’t hesitate to reach out. Wishing you all the best in your new place!"